Delivery & Return

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Delivery

            •           We deliver across the UK mainland using our in-house two-person delivery team.

            •           You will be given a delivery window at least one week in advance.

            •           Delivery includes placement of the item in the room of your choice and basic assembly (if required).

            •           It is your responsibility to ensure access is suitable for delivery. Please check dimensions before ordering.

            •           Missed deliveries or restricted access may result in redelivery fees.

   Returns

            •           If you’re not 100% happy, contact us within 14 days of delivery.

            •           You can choose to:

            •           Return the product for a full refund.

            •           Exchange it for a different size, style, or colors.

            •           You must contact us within 14 days to be eligible for a change of mind return. You will need to arrange the return of the goods to our warehouse.

            •           If you wish for us to collect the items, a collection charge will apply. A quotation will be provided to you within 24hrs of request. The collection charge will need to be paid before we can arrange the collection.

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            •           Returned items must be in as-new condition. We reserve the right to deduct fees for any damage or signs of misuse.

            •           Custom or bespoke orders may be excluded from our standard return policy.